Blind boxes bring the thrill of mystery to every unboxing experience, each containing a unique treasure from the collection. The excitement is in the unknown—what surprise awaits you next?
Let customers' experiences be our testament
Let customers' experiences be our testament
Let customers' experiences be our testament
Let customers' experiences be our testament
Let customers' experiences be our testament
Let customers' experiences be our testament
Let customers' experiences be our testament
Let customers' experiences be our testament
Let customers' experiences be our testament
Let customers' experiences be our testament
Customer Reviews
Overall rating: 4.8 / 5 from 41 reviews.
Received the package on time. Item was in great condition. Packaged carefully and was professionally done. Thank you!
I absolutely love POKKII!!!! This is my first time purchasing from them and it is amazing thank you so much for all the goodies!! So happy to have my hello Kitty 50th anniversary.
Store owner replied:
Thank you so much for your lovely review! 💗 We're beyond happy to hear that your first experience with POKKII was such a wonderful one. We hope you enjoy your Hello Kitty 50th Anniversary collection and all the little goodies! Thank you for choosing us. We can't wait to see you again! 🥰
Store owner replied:
We're sorry to hear that you weren't fully satisfied with the value. We always want our customers to feel happy with their purchases, and we truly appreciate you sharing your feedback. Your comments help us continue to improve. Thank you for giving POKKII a try!
The Kuromi figure and My Sweet Piano plush both look great. They also added an extra Kuromi figure since the one I ordered was already opened, which was appreciated. Would definitely recommend and will likely be buying again from here.
Store owner replied:
Thank you so much for your kind words and recommendation! We're so happy to hear that you love your Kuromi figure and My Sweet Piano plush. We're glad the extra Kuromi figure was a nice surprise! Your support means a lot to us, and we look forward to welcoming you back to POKKII again! 💗
Store owner replied:
That's so lovely to hear! We're happy to know your friend loved it. Thank you for choosing POKKII and sharing the happiness with us! We hope to see you both again soon! 💗
Cool design of figure. Ordered for my friend as a gift. Arrived on time packaged well. Looking forward to her opening it soon.
Store owner replied:
Thank you for your feedback! We’re happy to hear you like the item, but we’re sorry to hear that the lamppost base arrived damaged.
Since this item is a sealed, unopened product, if any part inside the package is damaged or defective, it would be considered an official product issue. Please reach out to our support team with your order details and a photo of the damaged part, and we’ll see how we can help.
We appreciate you letting us know and thank you for your support!
Got the exact Stitch I wanted - ADORABLE. While the order did not come in the original box, the bag was sealed still and came with its card. He also came with a handful of cute stickers as a bonus. Would order from Pokkii again.
Store owner replied:
Thank you so much for your lovely review! 😊
We’re so happy to hear that you got the Stitch you were hoping for and that you love him! We’re also glad you enjoyed the cute sticker extras and that they were a fun little surprise.
Thank you for your understanding and for supporting our shop. It truly means a lot to us, and we’d love to have you back for more cute collectibles in the future! 💙
Came in good condition with everything described as well as some sticker freebies. Tracking was spotty but it did arrive in time.
Store owner replied:
Thank you so much for your kind review and for sharing the photos! 😊
We’re so happy to hear that your order arrived safely and that you’re enjoying your new collectible. We’re glad you liked everything, and we hope the sticker freebies were a nice little surprise!
Thank you again for your support and for choosing our shop. We truly appreciate it and hope to see you again soon! 💛
Store owner replied:
Thank you for your kind review! 💕 We’re happy to hear that everything arrived well packaged and that you enjoyed the little extras! Thanks so much for your patience and support — we hope you love your new goodies! ✨
Happy With My Package
Thee box for the most part was not that damaged or barely at all really. Which is highly impressive considering how far it had to travel. It was secure pretty well, and they even gave away a small keychain and stickers with it which was very kind! I would probably order from them again!
Store owner replied:
Thank you for your kind words! 馃挄 We鈥檙e so glad your package arrived safely and that you enjoyed the little surprises inside! We truly appreciate your support and would be happy to welcome you back anytime. 鉁?,2026-08-11 07:45:09 UTC"
There was a mix up with the Kuromis when I ordered, I got a different one instead of Star. But! I emailed customer service and they were quick to respond, and so helpful!
They were very understanding and sent me the one I ordered.
Im very happy to say that I got Star and she's beautiful! One of my favorite Kuromi figurines I have.
Store owner replied:
Thank you so much for your lovely review! 💜 We’re so happy to hear that you finally received Star and that you love her! ✨
We’re sorry again for the mix-up, but we’re glad we could help fix it. Thank you for your patience and understanding — it really means a lot to us. Enjoy your new Kuromi figure, and we hope she brings you lots of happiness! 💕
Store owner replied:
Thank you for your kind words! 💜 We’re so glad you love it and that it arrived just as you expected. Enjoy your new collectible! ✨
Store owner replied:
Thank you for your feedback and for your purchase. 😊
We would like to clarify that all our items are brand new. For random boxes or complete sets, products are shipped unopened with the original box. ✨
For confirmed style purchases, the inner sealed bag remains unopened and the item is still brand new. Since the style has been confirmed before shipping, the original outer box is not included by default. This rule is clearly explained in the "Game Rules" section of the product description.
If you would like to receive the original box, please leave us a note with your next order, and we will be happy to assist whenever possible. 😊
Thank you again for your support and understanding. 💕
Honestly I forgot they came because Shop (the app) didn't let me know nor have the correct time and date when my parcel arrived but today around 9:40 pm I went to my mail box and got it^^ Thank you so much you have no idea how happy I am! I really adore those Cup Rabbits 💕 🐇
Store owner replied:
👉 Thank you so much for your kind message! 😊 We’re really happy to hear the Cup Rabbits arrived safely and that you love them. Your support truly means a lot to us—hope they bring you lots of joy! 💕🐇
SO CUTE. Honestly bigger than I expected, but that's not an issue. It has a bit of a strong smell coming out of the box. Letting it sit in an open area for a night or so clears it up immediately. Overall perfect!
Store owner replied:
👉 Thank you so much! 😊 We’re really glad you like it and appreciate your helpful feedback as well. Hope you continue to enjoy it!
The product is exactly as described and the sellers were so wonderful! My initial package got lost during transit and after emailing them, they sent me a replacement immediately! I had a very good experience, I highly recommend shopping here.
Store owner replied:
Thank you so much for your kind words! We’re really glad everything worked out in the end and that you’re happy with your experience 😊
Store owner replied:
Thank you for your review! 😊 We're glad everything met your expectations and hope you enjoy it.
I bought the pack of 6 and got all of them except for the wealth god, so I took my chance on this seller and got an authentic tea time kitty.It didn’t come with the box but that was mentioned in the description. Seller also sent other goodies :)
Store owner replied:
Thank you so much for your kind review! 😊
We’re so happy you enjoyed your purchase, and we’re glad the small surprise made it even more special
Your support truly means a lot to us, and we hope to see you again for your next collection hunt!
Store owner replied:
Thank you so much! 🖤
We’re really glad everything arrived safely and that you enjoyed the little extra stickers—they’re just a small thank-you from us 😊
We’ll make sure to keep the surprises coming! Can’t wait to have you back again!
Shipping took so long, I forgot I ordered the item. Item was as described. Sealed package and super cute!
Store owner replied:
Thank you so much for your feedback! 😊
We truly appreciate your patience with the shipping, and we’re really glad to hear that the item arrived safely, sealed, and exactly as described. So happy you think it’s cute!
Your support means a lot to us, and we hope to serve you again soon! 💖
Store owner replied:
Thank you so much! We’re so happy to hear that you love it 😊
Your support means a lot to us, and we hope to serve you again soon!
Thank you so much for taking the time to properly package the figures with the above and beyond gesture of giving extra clear stickers of Kuromi, that shall be going to my best friend whom absolutely loves Kuromi.
Store owner replied:
Thank you so much for your kind words! We’re really glad you appreciated the packaging—it means a lot to us that you noticed the extra effort.
We’re especially happy you liked the Kuromi stickers! That’s so sweet that you’re sharing them with your best friend—we hope she absolutely loves them
Thank you again for your support, and we look forward to serving you again soon!
I was skeptical at first cause I didn’t see a whole lot about this store but I’m glad I gave it a try, so happy I got an authentic figure 💕Only minor dents on the box cause it came all the way from China but the figire is safe. Will definitely order from here again
Store owner replied:
Thank you so much for your honest and thoughtful feedback! We completely understand your initial concerns, and we’re really glad you decided to give us a try.
We’re happy to hear that the figure arrived safely and that you’re satisfied with its authenticity. We truly appreciate your understanding regarding the minor box dents during international shipping.
Your support means a lot to us, and we look forward to serving you again soon! 💕
Store owner replied:
Thank you so much for your feedback! We’re thrilled to hear everything was exactly as described.
Your support means a lot to us, and we hope to serve you again soon!
Lovely packaging just what i wanted and cute goodies
Store owner replied:
Thank you so much for your kind feedback! We’re really happy to hear that you loved the packaging and the little goodies. 😊
It means a lot to us, and we truly appreciate your support. We hope to see you again soon!
Store owner replied:
Thank you so much! 😊
We truly appreciate your support and hope to serve you again soon!
I ordered the Hangyodon Happy Birthday figurines as a gift for a friend, and I couldn’t be happier with the experience! I was a bit worried they wouldn’t arrive in time, but the shop’s great customer service and tracking gave me peace of mind and they arrived right on time! The figurines were authentic with hologram tags, and my friend absolutely loved them. Thank you so much for making their birthday extra special!
Store owner replied:
Thank you so much for your wonderful feedback! We’re truly happy to hear that the Hangyodon Happy Birthday figurines arrived on time and that our service and tracking updates helped give you peace of mind.
It’s great to know the items were authentic and that your friend loved them—that really means a lot to us
We’re honored to have been part of making their birthday special. Thank you again for your support, and we look forward to serving you again in the future!
I am very pleased with my purchase of Miss Rara’s secret figure. The customer service was great as they updated me with a tracking number and even let me know when there was a slight delay with my package. All went well and I would by again from them for sure. My wife is so happy with her gift.
Store owner replied:
Thank you so much for your kind feedback! We’re really glad to hear that you’re happy with your Miss Rara’s Secret figure and that our updates helped keep you informed throughout the delivery process.
We truly appreciate your understanding regarding the slight delay, and we’re happy everything arrived smoothly in the end. It’s wonderful to know your wife loved her gift—that means a lot to us
Thank you again for your support, and we look forward to serving you again in the future!
Yes, we ship to most countries worldwide. Please note that shipping times may vary depending on your location and local customs processes. For more shipping information, please refer to our Shipping Policy.
How long does shipping take?
We are acutely aware of the anxiety that can accompany the wait for your parcel.
The majority of orders are delivered within a 15 - business - day window following dispatch. It's important to note that business days are defined as Monday through Friday, excluding all holidays.
Typically, during non - peak seasons, following the dispatch of your package, it is expected to reach its destination within an approximate window of 8 to 16 working days.
How do i track my order?
Yes, once your order is shipped, you’ll receive a tracking number. You can track your package directly on our website Track Your Order page or the courier’s website.
If you have questions about the shipment, please contact our customer service and we'll respond quickly.
More question?
Please refer to our FAQs page. Should you fail to find the answer you need, please contact our customer service.