Shipping Policy

We are committed to delivering your orders promptly and in perfect condition. Please take a moment to review our shipping policy for details on how and when your order will be shipped.

Shipping & Delivery

Delivery Time = Processing Time(1-3 days) + Shipping Time(8-16 business days)

Country & Regions	Shipping Fee	Estimated Delivery Time
USA	Order Value < $60 : $7.99 Order Value >= $60 : Free Shipping	Within 8 to 16 business days after the shipment
Thailand, Cambodia, Hong Kong (SAR), India, Japan, Laos, Myanmar (or Burma), Saudi Arabia, Singapore, South Korea, United Arab Emirates, Vietnam	Free Shipping	Within 8 to 12 business days after the shipment
North America (excluding the USA), South America, Europe, Oceania, and Asia (excluding the countries and regions mentioned above).	Order Value < $60 : $5.99 Order Value >= $60 : Free Shipping	Within 8 to 16 business days after the shipment

Note:

Please note that the delivery time is subject to variation owing to exogenous factors, such as natural calamities, the destination of the shipment, and the efficacy of the processes involved in assembling and readying the items for dispatch.

Special Delivery Situations & Instructions

If the products are out of stock or there are special circumstances in the shipping country, such as a postal strike and so on, our customer service team will contact you and provide solutions.

If you have any special delivery requests, please fill in the notes at checkout. We'll do our best to meet your needs. If you have any questions, don't hesitate to reach out to us.

Customs & Duties

Import duties and taxes may apply upon arrival and are the responsibility of the recipient. Since customs regulations vary by country, we kindly ask you to contact your local customs office for further information.
Customs procedures differ by country. If there are any issues with your package at customs, you may be requested to assist by contacting the local customs office. Should you require any supporting documents, please do not hesitate to contact our customer service team.
Since late April, we have covered higher logistics costs to help U.S. customers avoid import fees. Current orders remain at pre-policy prices with no extra charges. We will inform customers in advance of any future changes. Currently, all U.S. orders ship normally with no duties charged to the recipient.

To Track Your Order

After your order ships, you’ll receive a confirmation email with tracking details. Please allow 48-72 hours for the tracking status to update on the carrier’s website.

You can track your order on Track Your Order Page or on 17track.net.

In the event of delays in tracking updates, please refer to the estimated delivery time provided. Should a package take longer than expected, kindly contact us, and our customer service team will respond to you promptly.

Need More Help?

If you have more questions, please refer to our FAQs page or contact our customer service.